Age Verification Policy

Last Updated: June 3, 2026

INTRODUCTION & LEGAL REQUIREMENT

SmokAura is committed to strict compliance with all age verification requirements mandated by federal and state law. This Age Verification Policy outlines SmokAura’s comprehensive, multi-layer age verification procedures.

Federal Law Requirements

Under the Tobacco 21 federal law (enacted December 20, 2019):

Minimum age for purchasing all tobacco products is 21 years old
This applies to vape products, e-cigarettes, and nicotine-containing products
All vendors must verify age before sale
Penalties for violations are severe (fines up to $10,000+ per violation)

State Law Requirements

SmokAura complies with [STATE] laws regarding:

Age verification requirements
Product registration and restrictions
Flavor bans and product availability
Reporting to state tobacco tax administrators
Minimum 21-year-old age verification

PACT Act Compliance

Under the Prevent All Cigarette Trafficking (PACT) Act:

Real-time age verification required
Adult signature at delivery mandatory
Record keeping required for audits
State registration required
No delivery to minors under any circumstances

MULTI-LAYER AGE VERIFICATION PROCESS

SmokAura employs a three-layer verification system to ensure absolute compliance:

LAYER 1: WEBSITE ENTRY VERIFICATION

Initial Age Affirmation:

When you first visit SmokAura.com, you are presented with an age affirmation:

Checkbox confirmation: “I confirm I am 21 years of age or older”
Required action: You must affirmatively check the box
Not optional: The website cannot be accessed without confirmation
Purpose: Initial barrier to entry for underage users

Legal Effect:

By clicking the age affirmation checkbox, you:

Represent that you are at least 21 years old
Confirm that you are not prohibited from purchasing nicotine products
Acknowledge you understand the legal requirements
Create a binding certification of your age

False Information Consequences:

Providing false age information at website entry constitutes fraud and may result in:

Immediate account suspension
Forfeiture of all account balances
Investigation and reporting to law enforcement
Civil and criminal penalties
Permanent ban from SmokAura.com

LAYER 2: REAL-TIME AGE VERIFICATION AT CHECKOUT

AgeChecker.net Integration:

At checkout, before payment is processed, SmokAura employs real-time age verification through AgeChecker.net, a trusted third-party verification service.

How AgeChecker.net Works:

Real-time database matching: Compares your information against national age databases
Instant verification: Results provided within seconds
Secure encryption: All data transmitted securely
Industry-leading accuracy: 99%+ accuracy rate
Compliance certified: PACT Act and Tobacco 21 compliant

Information Required for Verification:

Full legal name
Date of birth
Government-issued ID type (state ID, driver’s license, passport)
Government-issued ID number
State of residence
Phone number (optional, for additional verification)

Verification Process:

You enter personal information in the verification form
Information is securely transmitted to AgeChecker.net
AgeChecker.net matches against national age verification databases
Results are returned to SmokAura within seconds
You are notified of verification result immediately

Verification Results:

PASS: Age is verified as 21+; order processing continues
FAIL: Age is verified as under 21; order is immediately cancelled
NO MATCH: Information does not match databases; verification denied
INCONCLUSIVE: Insufficient information; additional verification required

Additional Verification (If Needed):

If initial verification is inconclusive:

You may be asked to provide additional information
You may be required to upload photo ID image
Verification may take 24-48 hours for manual review
Order will be held pending verification completion

Failed Verification Consequences:

If verification fails or returns “under 21”:

Order is immediately cancelled
Payment is not processed
No refund (no charge was made)
Account is flagged for compliance review
Customer is notified of failed verification
Repeated failures may result in account suspension

LAYER 3: ADULT SIGNATURE VERIFICATION AT DELIVERY

Signature Requirement:

All packages from SmokAura.com require adult signature from someone 21+ years old at time of delivery.

This is the final verification that product is delivered only to an adult.

Delivery Verification Process:

Carrier attempts delivery with package marked “Adult Signature Required”
Driver requests valid photo ID from person accepting delivery
Age verification: Driver confirms ID shows recipient is 21+
Signature obtained: Adult signs delivery confirmation
Record created: Driver notes ID information on delivery record
Verification complete: Photo and signature documented by carrier

Who Can Accept Delivery (Must be 21+):

Eligible recipients:

Original purchaser (order placed by this person)
Adult household member with valid ID
Designated authorized adult (with prior arrangement)
Building representative (apartment manager, etc.)

NOT eligible to accept:

Children or teenagers under 21
Delivery driver (cannot sign for own delivery)
Neighbors (unless specifically authorized in writing)
Unknown individuals at the address
Anyone without valid government-issued photo ID

ID Verification Requirements:

Driver will request valid photo ID showing age
Acceptable ID types:
- State driver’s license
- Passport (U.S. or foreign)
- State identification card
- Military ID
- Tribal identification
- Other government-issued photo ID
ID does NOT need to:
- Match the purchaser name exactly
- Show the exact delivery address
- Be recently issued
Driver will:
- Record ID information on delivery record
- Note ID type and expiration
- Verify ID shows age 21+
- Refuse delivery if unable to verify age

Non-Negotiable Requirement:

Adult signature cannot be waived
No contactless delivery allowed
No exceptions made under any circumstances
Package will be returned if adult cannot sign
This is a federal legal requirement

PACT ACT REPORTING REQUIREMENTS

State Tax Authority Reporting

Under the PACT Act, SmokAura must report sales information to:

State tobacco tax administrators
Monthly (or as required by state law)
Customer information: Name, address, product type, quantity, purchase date

Information Reported to States:

Your name and address
Product purchased and quantity
Date of purchase and shipment
Age verification confirmation
Purchase amount

Why State Reporting is Required:

Tax collection purposes
Regulatory compliance
Product tracking
Age verification documentation
Audit trail maintenance

By making a purchase, you acknowledge and consent to:

State reporting of your purchase information
Transmission of personal data to state authorities
Use of data for tax and regulatory purposes
Retention of records for compliance

Privacy Protection:

State data is protected by privacy laws
Data is used only for tobacco tax purposes
Data retention varies by state law
You have rights to data access under state law

CONSEQUENCES OF AGE MISREPRESENTATION

Civil Penalties

Falsifying age information can result in:

Immediate account termination
Forfeiture of payment (no refund issued)
Delivery refusal (package returned, costs deducted)
Account suspension and ban from future purchases
Civil liability to SmokAura for damages
Restitution for investigation costs

Criminal Penalties

Federal law imposes criminal penalties for attempting to purchase nicotine products while underage:

Criminal fraud charges
Fines up to $1,000+ per violation
Possible jail time (varies by jurisdiction)
Criminal record
Permanent restrictions on future employment and education

Reporting to Law Enforcement

SmokAura may report suspected underage purchases to:

Local law enforcement
State attorney general
Federal authorities (TTB, FDA)
School administrators (if applicable)
Parents or guardians (if identity known)

Delivery Refusal & Consequences

If delivery is refused due to age verification failure:

Package is returned to SmokAura
Customer pays return shipping costs
Restocking fee applied (up to 15%)
Account is flagged for compliance
Account suspension likely after multiple failures
Police may be notified of suspected underage purchase attempt

HOW TO PROVIDE INFORMATION FOR VERIFICATION

Required Information Format

When providing information for age verification:

Full Legal Name: Exactly as it appears on government-issued ID
Date of Birth: Format MM/DD/YYYY
Government ID Type: Driver’s license, passport, state ID card, etc.
Government ID Number: License or ID card number
ID Expiration Date: (May be allowed to be expired in some cases)
State of Issue: Where ID was issued
Phone Number: For additional verification if needed

Information Accuracy

You certify all information provided is accurate and truthful
Any false information constitutes fraud
SmokAura may deny service for inaccurate information
You are responsible for ensuring information is correct
Typos or misspellings may cause verification failure

Privacy & Security of Information

All information is encrypted during transmission
AgeChecker.net handles information according to its privacy policy
SmokAura retains verification records for compliance
Information is used only for age verification purposes
You have rights to access and correct your information

SPECIAL CIRCUMSTANCES

Difficult Verification Situations

Circumstances that may complicate verification:

Name changes (marriage, legal change)
Recently moved (address mismatch)
Passport used instead of driver’s license
Foreign national with visa/passport
Identity theft concerns
Incarcerated individual with valid ID

Solutions:

Contact customer service at info@SmokAura.com
Provide additional documentation (legal name change, marriage certificate, etc.)
Explain situation in detail
SmokAura will make reasonable accommodation
May require manual verification review (24-48 hours)

Declined Verification (Legitimate Reasons)

If your verification is declined for reasons beyond your control:

Contact SmokAura within 48 hours
Provide explanation and supporting documentation
Request manual review of your information
SmokAura may approve after review

Fraudulent Information

If you intentionally provide false information:

Immediate account termination
Payment forfeiture
Police report filing
Permanent ban from service
No further assistance provided

ACCOUNT COMPLIANCE & MONITORING

Account Verification Status

Your account maintains a verification status:

Verified: You have passed all verification layers
Pending: Verification in progress
Failed: Verification failed; account suspended
Flagged: Compliance concerns; under review

Compliance Review

SmokAura may conduct compliance reviews:

Random verification checks: Re-verification may be requested
Pattern analysis: Multiple orders monitored
Unusual activity: Suspicious activity triggers review
Third-party alerts: State or law enforcement inquiries

Account Suspension

Your account may be suspended if:

Verification fails
False information is discovered
Suspicious purchasing patterns detected
State or law enforcement requests suspension
Multiple delivery refusals occur
Compliance issues identified

Account Reinstatement

To reinstate a suspended account:

Contact customer service at info@SmokAura.com
Provide explanation for suspension reason
Complete additional verification if required
Demonstrate commitment to compliance
Reinstatement is at SmokAura’s sole discretion

NO EXCEPTIONS POLICY

Zero Tolerance

SmokAura maintains a strict no-exceptions policy regarding age verification:

No waivers: Age verification cannot be waived
No exemptions: No circumstances allow bypassing verification
No appeals: Failed verification cannot be appealed
No shortcuts: All three layers must be completed
No third-party purchases: Cannot buy for someone else

Why No Exceptions:

Federal law requires strict age verification
Criminal liability: Violations carry criminal penalties
Public health: Protecting minors from nicotine addiction
Regulatory compliance: PACT Act mandates strict compliance
Company liability: Violations expose SmokAura to massive fines

CUSTOMER RIGHTS & TRANSPARENCY

Your Right to Information

You have the right to:

Know what information we collect for verification
Know how information is used
Access your verification records
Correct inaccurate information
Receive explanation if verification fails
Appeal failed verification with evidence

Requesting Your Information

To request your verification information:

Email info@SmokAura.com with request
Include your full name and account email
Provide ID verification of your identity
Request specific information desired
We will respond within 30 days

Transparency About AgeChecker.net

AgeChecker.net is an independent third-party service
You can contact AgeChecker.net directly at www.agechecker.net
AgeChecker.net has its own privacy policy you should review
SmokAura does not control AgeChecker.net verification decisions
Questions about verification can be directed to AgeChecker.net

CONTACT FOR VERIFICATION ISSUES

For questions or issues regarding age verification, contact:

SmokAura Customer Service
Email: info@SmokAura.com

AgeChecker.net Support
Website: www.agechecker.net

POLICY MODIFICATIONS

SmokAura reserves the right to modify this Age Verification Policy to ensure continued compliance with federal and state laws. Changes become effective upon posting. Enhanced verification methods may be implemented to improve accuracy and compliance.

LEGAL DISCLAIMER

This policy complies with the Tobacco 21 federal law and the Prevent All Cigarette Trafficking (PACT) Act. SmokAura recommends consulting with legal counsel regarding age verification requirements. This policy is subject to all applicable federal, state, and local laws. Where law provides greater protections or additional requirements, such law will apply.

Effective Date: 1st May, 2026
Version: 1.0